All students will receive a personal identification number (PIN) when he/she enrolls. Your student should memorize this number and not share with any other students as this number is directly tied to their personal account. Your student will use this PIN number until he/she leaves the district. Students will receive an identification card with a scan bar.  Student ID Scanners are used at all schools and will be used to access their account. 

Negative Foodservice Account Balance Policy

• Parents or guardians that have enrolled at www.schoolcafe.comwill receive notification when their student has reached a negative balance.  At negative $3.00 or more, a letter or email will be sent out regarding the balance.  
• At negative $7.00 balance, no a la carte purchases are permitted.  Debt must be paid before a la carte purchases can be made.
• Once the negative $15.00 balance is exceeded, the Foodservice Manager will provide an alternate meal at breakfast or lunch.

You can set up an account at www.schoolcafe.com to review student meal transactions.

Many of the schools provide specialty, a la carte items. These items range in price and are not included in the paid, free or reduced priced “school lunch”. All customers may purchase a la carte items with cash or by using their lunch account.

Restrictions can be placed on your student’s meal account. Once restrictions are placed, they cannot be removed unless the parent provides the Foodservice Manager or Child Nutrition Director with notice that the restrictions need to be removed.

Prepayment to your child’s meal account with a debit or credit card can be made at www.schoolcafe.com.  Payment can also be received by the Foodservice Manager in form of a check or cash. If a check is used, please indicate the student's name and student's personal identification number (PIN) on the check in the memo section. Prepayment is encouraged as it assists in movement of students through the line.

If your child has food allergies, please provide the school nurse with a physician’s note indicating the allergies and the appropriate substitutions that are recommended by the physician or medical authority.

Refunds are addressed at the administration level and require contact with the Child Nutrition office at 409-981-1302.  Refunds will only be given by check, mailed to the parent/ guardian on file.  Money left on a student's account can also be transferred to a sibling or another student.  It may also be given to a donation account set up to assist with helping student's pay their foodservice debt when needed.

Student account balances can be obtained on the web site www.schoolcafe.com at no charge to you. Parents/ guardians can add money to their student's account, monitor food purchases, and access menus from this website.